Privacy policy

This Privacy Policy (hereinafter referred to as the “Policy”) applies to the entire system operating under the “BESSO BURGER” brand — the official website, mobile application, Telegram bot, and call center (hereinafter referred to as the “System”) and establishes the procedure for processing and protecting data received from users.

Use of the System constitutes the user’s unconditional acceptance of this Policy and its terms. If the user does not agree with the Policy, they must not use the System.

The System is intended for customers of the “BESSO BURGER” café network to order food.

Within the System, the user (customer):

• views the menu and information about available dishes;

• selects dishes and places orders;

• tracks the status of orders and deliveries;

• contacts customer support or the courier;

• retains their order history;

• receives notifications regarding orders.

1. Content of Collected Data

1.1. Account Information During Registration or Authorization

The user voluntarily provides the following information:

• Full name;

• telephone number;

• delivery address;

• email address;

• date of birth;

• other necessary information.

1.2. Geolocation Data

If permitted by the user, their location is determined using GPS or network data (to display nearby branches and facilitate delivery).

1.3. Device Technical Data

Operating system version, phone model, etc. — used to improve System stability and detect errors.

1.4. IP Address

Used to ensure user security and protection against regional restrictions and fraud.

1.5. Order History

Used for user convenience, quick repeat orders, analysis of preferences, and provision of discounts.

2. Processing, Storage, and Deletion of Data

2.1. Processing

EVEREST-BURGER LLC processes only the data necessary to provide services and operate the System.

2.2. Protection

EVEREST-BURGER LLC takes the necessary technical and organizational measures to protect data from disclosure and unauthorized access.

2.3. Storage

Data is stored until the user deletes their profile or upon the user’s personal request based on their consent.

2.4. Deletion

The user may delete their data by deleting their profile. In this case, EVEREST-BURGER LLC will destroy the data or remove personal identifiers.